COVID-19: Learn about our elevated hygiene measures here.

Frequently asked questions to our hotel

We have compiled an overview of our guests' most frequently asked questions here. If the desired response is not listed, we look forward to your contact request.

How to get there

Düsseldorf international airport DUS is 20 km away from the Mercure Hotel Düsseldorf Süd. From there, take a regional train to Düsseldorf Hauptbahnhof (central train station). The suburban railway (S-Bahn) S6 and bus no. 785 will take you from there to the hotel. The journey takes about 50 minutes altogether. You can reach the hotel in around half an hour by car or taxi. 

If you are coming from the A3, A1, A57 or A59, take the A46 towards Düsseldorf until the junction Düsseldorf Süd. Take the exit towards Eller and turn left at the traffic lights in the direction of Hassel. The Mercure Hotel Düsseldorf Süd is located directly behind the church on the left-hand side.

Address for navigation systems: Am Schönenkamp 9, 40599 Düsseldorf

Coming from Düsseldorf main station (Hauptbahnhof), you can reach the conference hotel in the south of Düsseldorf within 20 minutes by public transport. From the station, take the suburban railway (S-Bahn) S6 towards Köln-Nippes. After just four stops you will arrive at the station Düsseldorf-Reisholz. From there you can take bus no. 785 for two stops towards Langenfeld, or just walk for 15 minutes until you reach the hotel.

The Mercure Hotel Düsseldorf Süd has 116 on-site parking spaces. The parking fee is € 10.00 per car/day. The car park is also accessible by bus.


Your hotel room will be available for you from 3:00 p.m. on the day of arrival.

We kindly ask you to vacate your room by 12:00 noon on the day of departure.

Pets are welcome at our hotel against a cleaning fee of € 11.00 per day/animal. We are happy to provide you with a water bowl.

Children up to the age of 12 years get a 50 % discount on food and beverages at the hotel restaurant. Free baby cots are available upon request, depending on availability.

We accept the following credit cards: American Express, Diners Club, MasterCard, Eurocard, VISA, Maestro and JCB. We also accept cash payments.

Breakfast buffet:

  • Monday - Friday 6:00 a.m. - 10:00 a.m.
  • Saturday, Sunday and public holidays 7:00 a.m. - 11:00 a.m.

Hotel restaurant:

  • Monday - Saturday 12:00 noon - 10:30 p.m.
  • Sunday: closed (snacks available at the hotel bar)

Room service:

  • 12:00 noon - 10:30 p.m.

Hotel bar:

  • daily 5:00 p.m. - 1:00 a.m.

Free Wi-Fi is available throughout the hotel. Guests in the Privilege Rooms have access to our premium high-speed internet. The regular connection hasa speed of up to 512 kbit/s. The premium high-speed connection offers up to 100 Mbit/s (shared bandwith, max. bandwith guest network 100 Mbit/s).


You can set off from right behind the hotel, jog alongside the Hoxbach river and from there continue on a picturesque route to the Hasseler Forest.

The Mercure Hotel Düsseldorf Süd is conveniently situated near the motorway and offers easy access to the city centre. Discover the old town centre or visit one of the many trade fairs held in Düsseldorf. Find out more about Düsseldorf’s recreational offer here


Mercure Hotel Düsseldorf Süd
Am Schönenkamp 9
40599 Düsseldorf